UNITED STATES
Clean Australia Service
Clean Australia Service has been providing top-notch cleaning services in Sydney for over a decade. They offer a wide range of services, including house cleaning, office cleaning, NDIS cleaning, bond cleaning, carpet cleaning, and more. Known for their commitment to quality, Clean Australia Service customises cleaning solutions for each client, ensuring customer satisfaction through their highly trained and experienced staff.
Clean Australia Service faced a challenge with their booking form. The current form did not allow for customization, meaning clients couldn’t provide specific details about their cleaning needs, like uploading images of how dirty the property was. This led to mismatched quotes and confusion, as the cost of cleaning often ended up being higher than the initial quote due to a lack of detailed information from clients. They needed a solution that would allow for custom form fields and better client communication.
We designed a custom form that allowed Clean Australia Service to collect more detailed information from clients. This included the ability to upload images, which gave the cleaning team a better understanding of the job before arriving on site. Additionally, we integrated the form with Xero to automate the quoting process, streamlining operations and ensuring that quotes were more accurate based on the client’s input.
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